Nowadays, electronic products are indispensable to our lives. USB cables can handle data transmission, charging devices, and audio/video transmission. The EU has a new policy that states all electronic products will soon be changed to USB-C interfaces, such as mobile phone ports. In 2023, Apple’s new iPhone 15 has adopted USB-C, replacing their original Lightning port. More and more USB-C products will gradually become more popular. However, USB-C cables can also cause potential risks in specific user scenarios. A transmission cable or interface that causes major issues will inevitably lead to users returning their products, negatively impacting the brand manufacturers.

Potential Risks of USB-C Cables and Their Solutions

USB-C cables are now widely popular in the market today and also for many B2B sales channels. Type-C cables are more likely to be used than other types of interfaces. Now, manufacturers design cables to match their product’s appearance, which means the USB-C cables are made with various types of materials. Manufacturers often ignore one of the most important issues for a USB-C cable that could severely damage the electronic product that’s connected.

The design of the overmold on a USB-C cable is meant to strengthen the plug. You might think the stronger and more durable the overmold is, the less likely it is to be damaged. However, this design is not as safe as you think.

Taking the figure above as an example, when a gaming controller is being charged while you’re using it, the controller is accidentally dropped on the ground. If it falls on the USB-C cable, the overmold and plug could directly damage the controller’s port. Users can only send it back to the original factory for repairs, and this can negatively impact the user experience. They could choose to return the product and maybe users will even demand compensation.

How Can You Avoid This?

Allion’s professional cable consulting team has designed verification tests meant for testing these products. We can conduct drop tests to verify the maximum external forces the USB-C cable can handle. It can be tested whether the connection port will be damaged due to external forces and how the cable will be damaged.

Allion has decades of testing experience and we can provide clients with professional certification testing, simulated user scenarios, and product ecosystem tests to take care of potential issues. We always provide our clients with efficient high-quality service.

Faster, Easier, Better: The Most Trusted Customized Consulting Service for Cables

As a professional testing and consulting company, Allion not only supports the clients obtaining logo certification, but we also utilize our decades of experience to conduct customized testing for various clients, providing them with the best service we can.

With plenty of experience, Allion designs customized testing plans for USB-C products, providing the best consulting services for our clients and helping them eliminate issues they may encounter. This ultimately reduces the possibility of users returning their purchased products.

  • Compatibility Test and Functionality Test
  • User Experience Test
  • High-frequency Signal Measurement
  • Stability Test
  • Competitive Analysis and Product Improvement Consulting
  • Certification Test

Faster

With our rich testing experience and collection of testing equipment, we can provide clients with fast and accurate certification planning that effectively shortens the certification schedule and helps clients quickly obtain USB certification. Allion is an official certification laboratory authorized by the USB-IF. We also have a complete range of USB testing equipment that can ensure compatibility amongst different kinds of USB products, helping you with your quality control along the way.

  • Quickly provide product development certification strategies with rich testing experience and collection of testing equipment
  • Quickly obtain logo certification

Easier

Allion has a complete range of USB cable certification testing equipment and testing environments. With our testing solutions, we can ensure each client’s certification process is qualitative, quantitative, and reproducible. Through Allion’s professional issue isolation and debugging support, we can assist our clients in obtaining accurate test results easily, ensuring the quality and performance of their products.

  • More accurate test results
  • Provides professional issue isolation and debugging support for our clients to make product development more convenient.

Better

Not only does Allion have professional teams with decades of experience, but we also know how to design quantitative tests and user scenario simulations, allowing our clients to comply with requirements and user expectations. Allion’s professional teams can also provide suggestions for product modifications, assist with supplier management, and help with specifications requirements from international associations during product development. This further enhances the quality of our client’s products, ensuring high standards that comply with international specification requirements.

  • Provides a better and more complete experience for brands to establish ODM ecosystem plans
  • Provides more complete user scenario testing solutions

百佳泰致力於提供客戶Faster、Easier、Better的高品質服務體驗

If you have any requirements, please contact with us.