Apple Mac Test Lab

Apple Mac’s market share has increased significantly in recent years. It accelerates Mac ecosystem and leads to high-demand of Mac peripherals. As the Apple Store QA Third-party Peripheral Test Lab, Allion’s Mac Accessories QA Program will ensure vendors’ Mac accessories with good connectivity, stability, and functionality that work perfectly with Mac system, so not to leave consumers with negative impressions on the products due to any issues.

A Test Lab with the Biggest Mac Collection

Apple accessories market is expected to be fast growing. Vendors need to provide high-quality Mac accessories (e.g. docking, adapter, power bank etc.) that have good connectivity, stability, and functionality that work harmoniously within the MacOS ecosystem.

In order to satisfy and fulfill our consumers’ diverse and different levels of test requirements, Allion has been purchasing newly launched Mac models every year since 2010, including Mac series-Mac Mini and Mac Pro, all-in-one iMac series, and portable MacBook.

In the past three years, the Test Lab’s testing device pool has been in line with Apple’s yearly upgrade, leading the industry by covering up to 100% of the model in every Mac series.

Each year, Apple launches a new version of macOS, and the update content includes firmware, driver, and various OS core services, function corrections and default apps. When the latest macOS is launched, Allion is able to promptly carry out interoperability tests pertaining to software and hardware, covering USB, Thunderbolt, and AV devices.

Comprehensive Testing Services to Pinpoint Potential Risk

Starting in 2015, Apple changed the MacBook from Lightning port to USB-C port, following Thunderbolt 3 via USB-C ports in 2016. USB-C is no longer a novelty but a connectivity standard for Apple products. USB Type-C technology, compared with legacy is not only more sophisticated, but also superiorly more flexible. The arising issues have become more complicated than ever.

Based on Allion’s years of testing experiences, displays, USB/Thunderbolt 3 devices, and different types of software are most prone to interoperability issues within the Mac system.


Nowadays, while users are pursuing more vivid and realistic audio-visual experiences, software and hardware specifications are getting more diverse. When connected to Mac system, AV devices that support USB-C and Thunderbolt, or HDMI/DP interfaces connected through an adapter, often encounter issues such as black screens, unsupported resolution, noises on the screen, and audio not transmitted, which significantly downgrade user experience.

USB/Thunderbolt Device

As notebooks are gearing towards a lighter and thinner design, various types of hub/adapter and docks have become necessary extension devices for the Ultrabooks that adopt the high-speed and the new specifications of USB-C/Thunderbolt interfaces. When these common peripherals are connected to the Mac system, issues such as being unable to identify, low transmission speed, or even improper power management operation or abnormal power supply may occur. Vendors have to be very cautious with such interoperability issues.

USB/Application software

With the upgrade of macOS every year, ensuring your own application services and software are compatible with the latest macOS is an important topic for vendors. From our past testing experience, third-party applications are more easily affected after a system upgrade, and the most common problem is the incompatibility of older version applications with the new macOS, resulting in flawed software executions.

Diverse Solutions in Allion Apple Mac Test Lab

Apple Mac Test Lab has the most complete testing equipment and the latest macOS operating system, and is able to simulate real user scenarios, and find out the pain points through repeated testing, focusing on connectivity, functionality, and stability of software and hardware. Our one-stop solution includes Thunderbolt, USB Type-C, DisplayPort and HDMI standard programs will accelerate certifications for your Mac accessories.

Mac Accessories QA Program

To deliver quality and confidence in the Apple Mac OS ecosystem, Allion has launched the Mac accessories QA program for Mac accessories. The program defines the test specifications aiming to ensure your Mac accessory products to meet the performance standards, in terms of connectivity, stability, functionality and interoperability.

Those Mac accessories passing the QA program will receive Allion’s test certificate, one of Apple’s pre-requests to get into Mac Store, also a high quality proof for product or channel marketing. The certificate can also be customized into different languages based on vendor’s requests.

Test Category

USB-C Product Category  Bluetooth® Product Category
  • USB-C Docking/ Hub
  • USB-C Peripheral Device: External Storage, HID
  • USB-C Dongle/ Adapter
  • USB External Monitor
  • Bluetooth® Earphone
  • Bluetooth® Wearable Device
  • Bluetooth® HID
  • Bluetooth® Health Device

Click here to learn more about Mac Accessories QA Program