AVAI Monitor Testing Consulting Services

Facing the modern monitor application ecosystem and testing challenges, Allion’s AVAI automated testing solution integrates software and hardware control modules with key user application scenarios. It transforms complex validation processes into highly efficient, reproducible automated testing, helping R&D teams accurately control product quality.

Risks Faced by Customers

As the application ecosystem of monitors, docking stations, and webcams becomes increasingly complex, cross-platform compatibility and random anomalies have become hidden crises during the R&D phase. Traditional manual testing can no longer cope with multi-dimensional validation requirements, and brands are facing the following severe testing challenges.

Product Services and Applications

To break through the limitations of traditional validation, Allion’s AVAI solution provides comprehensive testing services covering hardware, software, and multiple user scenarios, ensuring that the monitor peripheral ecosystem can operate stably under various complex applications.

Monitor
Four Core User Scenarios Examples Market Pain Points
Sleep Wake and Power Management Daily system sleep, hibernation, shutdown, or restart.

* Screen fails to turn on after the system wakes up (No Signal)


* Desktop resolution shifts/changes after recovery

USB-C Charging USB-C cables not only need to transmit audio/video signals and data simultaneously, but also rely on the monitor to provide high-wattage fast charging for the laptop.

* PD chip handshake abnormality, leading to slow charging or inability to charge


* Voltage fluctuations cause the screen to momentarily go black or flicker

OSD UI Text Inspection After consumers turn on the device, the first thing they do is use the 5-way joystick to enter the OSD menu to configure various advanced function settings.

* Garbled or missing characters in special languages (e.g., Arabic)


* Text strings are too long, exceeding the original UI boundaries

Resolution Switching Normally using native 4K resolution for office work; after work, launching full-screen games and lowering the resolution to 1440p to pursue a higher frame rate.

* After switching signals, the system cannot correctly read the monitor’s EDID


* Noise or screen tearing occurs when frequently switching between 4K/2K or HDR

Webcam
Four Core User Scenarios Examples Market Pain Points
Sleep Wake and Power Management Daily system sleep, hibernation, shutdown, or restart.

* Device disconnects (Device Loss) after the system wakes up, requiring replugging to use.


* Black screen appears after restart, or video software cannot detect the camera.

Long Meetings and Continuous Operation Long cross-border video conferences, live video streaming, or prolonged distance learning.

* Overheating caused by long-term operation, resulting in image latency, frame drops, or automatic disconnection.


* Flickering or screen freezing during video calls.

Software Interaction and App UI Inspection Users switch between software like Teams, Zoom, Google Meet, or adjust the camera’s dedicated App settings.

* Device gets occupied or fails when switching usage permissions among multiple video applications.


* Settings menu displays garbled text, missing characters, or UI boundaries overflow under different languages.

Image Quality/Resolution and Scene Switching Switching from a high-brightness office environment to a low-light briefing room, or switching between 4K/1080p/720p resolutions.

* Image distortion when switching resolutions.


* Auto-focus or auto-white balance reacts too slowly or loses focus when lighting conditions change.

Docking Station
Four Core User Scenarios Examples Market Pain Points
Sleep Wake and Power Management Daily system sleep, hibernation, shutdown, or restart.

* Device disconnects (Device Loss) after the system wakes up, requiring replugging to use.


* Black screen appears on the external monitor after restart, or USB peripherals are unrecognized, and USB PD fails to charge.

Long-term High Load Operation Long-term connection to dual 4K monitors and 100W PD fast charging, while simultaneously performing large file transfers and wired networking. * High load easily leads to overheating, causing transmission speed drops, momentary disconnection of devices or PD, and external monitors may also experience intermittent flickering or screen freezing.
Complex Peripheral Hot-swapping and Cross-platform Switching Frequently swapping between Win/Mac hosts in a shared office environment, or randomly hot-swapping various USB peripherals during operation. * Unrecognized devices often occur during cross-platform switching. Hot-swapping may cause system crashes, momentary disconnection of other devices, etc.
Multi-monitor Video Output and Resolution Switching Simultaneously connecting multiple 4K or higher resolution monitors, and frequently switching between extend/mirror modes or toggling HDR in the system. * Incorrect bandwidth allocation for multiple monitors causes black screens or abnormal displays; frequently switching between extend/mirror modes also often triggers prolonged black screens or unresponsive displays.

Core Architecture

Accurate and highly reproducible testing data originates from Allion AVAI’s rigorous core system architecture. We integrate high-spec hardware modules and measurement instruments to construct a fully controlled and highly efficient smart testing environment.

Core Hardware Modules and Control Systems
  • Master Controller: Coordinates command dispatch and software/hardware scheduling for the entire testing process.
  • Grabber (Video Capture & Analysis Card): Responsible for real-time stream capture and millisecond-level image anomaly analysis.
High-Precision Switching and Power Monitoring Devices
  • DisplayPort Port Switch Fixture: Equipped with Allion ADS24068 DP 1 by 2 Switch.
  • HDMI Port Switch Fixture: Equipped with Allion AHS22003 HDMI 1 by 4 Switch.
  • USB-C Port Switch Fixture: Equipped with Allion AUS22044 USB Type-C 1 by 4 Switch.
  • USB-C Power Delivery Monitoring System: Integrates the POWER-Z USB PD monitoring system to track power supply status in real time.
Physical Operation Automation Modules

Integrates Mini Robotic arms, 4K Cameras, physical Pressing Fixtures, and Protection Cases to simulate real manual plugging/unplugging and button operations.

Power and Environmental Control Support

Incorporates the IP Power Control Unit system, supporting cross-cycle power-off restarts and remote power switching.

The Advantages of Allion

Allion not only provides advanced automated testing tools but also relies on profound technical capabilities and practical consulting experience to help you transform technical data into product competitiveness, becoming your strongest backing to shorten the development cycle.

24/7 Uninterrupted High-Efficiency Output: Eliminating the working hour limits of human operations, automated testing can run continuously day and night, drastically reducing operational and maintenance costs, significantly shortening validation times, and meeting Time-to-Market schedule requirements.

100% Reproducible Test Paths: Through standardized software warranties and update mechanisms, we ensure that the environment, steps, and Action list of every test can be accurately reproduced, vastly improving Debugging efficiency.

In-Depth Problem Diagnosis and Analysis Logs: Provides detailed automated testing logs and report outputs, assisting engineers in quickly locating the Root Cause of random anomalies.